surgelionmedia.com

Cancellation & Refund Policy

We believe in delivering results. Our cancellation and refund policy is as follows:

No General Cancellations or Refunds

  • Due to the nature of digital marketing services, we do not offer general refunds once the service period has started.

Performance-Based Guarantee

  • If we fail to achieve at least 50% of the agreed performance goals in a given month (based on metrics like leads, clicks, reach, or conversions defined at project start), we will not charge the client for the next month.

  • This does not apply if client-side delays or incomplete inputs affect the results.

Communication

  • All concerns regarding performance should be addressed in writing within 7 days of monthly report delivery.

Contact Us

For any questions please contact us at +91 70691 33220 or mail us at webmaster@surgelionmedia.com